What
are your hours of operation?
What
types of documents must be sent?
Where
do you send checks/paperwork?
What
has to be notarized?
What
paperwork has to be submitted as originals and when are copies acceptable?
How
long are turnaround times?
Is
Saturday delivery possible?
How
can I calculate accurate tax and title fees?
Does
the insurance issued have to be from the state associated with the transaction?
Do
Power of Attorneys (POAs) have to be notarized?
Can
notaries notarize their own signatures?
Is
Automated Clearing House (ACH) available?
What
are your hours of operation?
RegUSA's business
hours are:
Monday
through Friday
8:00 a.m. - 6:00 p.m., Eastern Standard
Time
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What
types of documents must be sent?
Each state requires
a specific set of documents which, in most cases, consists of:
·
ID
·
Insurance (for the state in which the vehicle is being registered/titled)
·
invoice/bill of sale
·
Power of Attorney (POA)
·
title/MCO
·
odometer statement
·
a blank check or check to cover fees
The required documents will be listed on your receipt when your deal is entered through eRegUSA. For more information
regarding documentation
and eRegUSA, please contact
RegUSA at 800.211.3638.
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Where
do you send paperwork?
Paperwork
should be sent to RegUSA at:
RegUSA
11
Drywall Lane
Voorheesville,
NY 12186
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What
has to be notarized?
Paperwork requirements
are specific to each state. eRegUSA will indicate--
via the document summary--what needs to be notarized. For more information, please contact RegUSA at 800.211.3638.
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What
paperwork has to be submitted as originals and when are copies acceptable?
Details regarding
paperwork submission are state-specific and noted on the eRegUSA receipt. For more information, please contact RegUSA at
800.211.3638.
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How
long are turnaround times?
Turnaround times are state-specific, but many registration and titling
transactions are returned within 48 hours. For complete listings of estimated
turnaround times for RegUSA's services in all 50 states, please refer
to the following PDF documents (please note that you will need Adobe Acrobat
Reader to view these files).
Estimated
Transaction Turnaround Times (pdf file)
National
Vehicle Inquiry Request Prices and Turnaround Times (pdf file)
National
Driver's Record Request Prices and Turnaround Times (pdf file)
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Is
Saturday delivery possible?
The availability of
Saturday delivery depends on location. Please call RegUSA at 800.211.3638
for more information. In those places where Saturday delivery is possible,
please be advised that this service must specifically be requested and
that RegUSA charges an additional $10 service fee.
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How
can I calculate accurate tax and title fees?
Let eRegUSA do it for you! Contact RegUSA at 800.211.3638 or click on the Enter Deal
tab to apply for eRegUSA membership.
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Does
the insurance issued have to be from the state associated with the transaction?
In most cases, yes.
For exceptions, please contact RegUSA at 800.211.3638.
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Do
Power of Attorneys (POAs) have to be notarized?
Yes, POAs must always
be notarized by an appropriately credentialed notary.
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Can
notaries notarize their own signatures?
No.
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Is
Automated Clearing House (ACH) available?
Yes. To initiate ACH
processing, please call Customer Support at 800.211.3638 or send an email to achprocessing@trivininc.com.
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